Site Officer

Summary

Working as part of a busy team the site officer performs a range of services in support of activities and events occurring at the College, whether put on by College teaching or operational departments, Dulwich College Enterprises or other third parties. One of the key roles of the Site Officers

Detail

Core Duties and Responsibilities:

Gate Site Officer Duties:

Access Control

• Monitor and control entry/exit of vehicles, staff, students, visitors, and contractors.
• Ensure authorised access is allowed onto the premises

Visitor & Delivery Management

• Greet and direct visitors courteously while enforcing school security protocols.
• Check, record, and manage deliveries and contractor equipment.
• Respond promptly to alarms, emergencies, or security breaches.

Traffic & Parking Control

• Manage vehicle flow during school drop-off and pick-up times.
• Direct parking and prevent congestion or unauthorised vehicle access.
• Ensure pedestrian and student safety around gate and crossing areas.

Student Safeguarding

• Monitor students’ safe entry and exit, especially younger pupils.
• Report any safeguarding concerns immediately to designated school staff.

Communication & Reporting

• Maintain constant communication with the main security office.
• Report daily activities, incidents, or unusual occurrences in writing and verbally.
• Escalate issues (trespassing, emergencies, safety risks) to senior staff.

Emergency Support

• Act as the first response point in case of fire alarms, lockdowns, or medical emergencies.
• Assist in evacuations and guide emergency services to the correct location.

Professional Conduct

• Represent the school with professionalism and courtesy.
• Maintain a smart appearance and follow uniform standards.
• Enforce school rules firmly but politely, especially regarding visitor compliance.

1. Patrol the campus and carry out scheduled tasks which may include any or all of the following:

ca Carry out a range of helpdesk tasks such as moving furniture, undertaking office moves, setting up meeting rooms and distributing supplies

To report all Health & Safety and Maintenance issues immediately via the Maintenance Department Helpdesk. In the event that a hazard is identified, to provide means of protection to users of the building until the hazard is dealt with

To carry out daily duties in a professional, competent, efficient and friendly manner

Following a pre-arranged schedule of fire alarm call point and magnetic door lock tests recording results

Patrol to carry out lock-up and unlocking procedures of buildings and gates and to monitor potential security issues

To carry out visual checks on building and equipment condition across the site, reporting all findings

Carry out regular daily checks of fire alarm call points across the college

Act as a fire marshal when required, carrying our weekly checks accordingly

Completion of a daily incident report log

Regular testing of fire and intruder alarm systems

For further information please reed the full Job Description attached.

Documents

• Application Form Guidance PDF Document
• Safer Recruitment Policy PDF Document
• Site Officer JD - Sept 2025 PDF Document