Admissions Co-ordinator

Summary

St Helen’s is looking to appoint a full-time Admissions Co-Ordinator to provide administrative and general admissions support to the Director of Marketing & Admissions and to be a key part of the busy Admissions team.

Detail

MAIN RESPONSIBILITIES

Provide an excellent and optimum customer service to all new and current parents of St Helen’s

Provide a professional and welcoming point of contact for parents and visitors to the school ensuring high levels of customer service in person, by email, telephone, letter or any other channel of communication

Understand and give an overview of all numbers and trends, based on market knowledge, conversations and communications

Arrange and take individual parent tours

Process and acknowledge registration/acceptance forms and payments and all other communications from new parents and carers

Administer school databases: input data, maintain records and produce data reports as required

Organise mailings to parents of registered candidates informing them of Open Days, Scholarships and Bursaries, admissions procedures and financial assistance available.

Prepare information required for admissions events such as Open Day, Induction Day and School in Action

Provide support for and liaise with the academic teams during entrance procedures. This will include supporting the Scholarship and Bursary application process

Send out report/reference requests to Headteachers and liaise with other schools where necessary

Liaise with Deputy Heads and Senior Leadership Team to provide administrative support for Entrance Examinations/Tests including, examination day instructions, collation of results, offers, interviews, rejections and bursary applications

Work closely with Marketing, Operations and other teams to deliver a smooth pathway at all stages

Support the Marketing team with information, data and results to inform campaigns and support

Source, collate and prepare information to be sent to new parents

Attend relevant admissions related events (including occasional Saturdays and evenings)

Collate and log returned documentation and distribute to relevant parties as necessary

Any other reasonable tasks as directed by the Director of Marketing & Admissions and Admissions Manager

Other Duties:

Follow responsibilities as defined in the Health & Safety Policy

Promote and safeguard the welfare of children and young people with whom s/he comes into contact and adhere to and ensure compliance with the School's Child Protection and Safeguarding Policy

Support and promote and School's ethos, aims and objectives including our Mission and our Five-Year Vision and Strategy

THE PERSON

It is essential for the successful candidate to have the following qualifications, experience, and personal attributes:

Minimum of 2:1 qualification in a relevant degree subject, or equivalent.

Experience in customer service preferably (but not essentially) in the education sector

Hard working, flexible, efficient and proactive with a high level of accuracy

Experience in balancing multiple projects and delivering successful outcomes via efficient planning and prioritising

Experience in Excel, Word and other Microsoft systems

A desire to learn more about independent education for girls and to be a part of the school.

It is desirable for the successful candidate to have the following qualifications, experience, and personal attributes:

Experience in an independent school and experience of admissions systems and processes on at least one platform

Knowledge of independent schools in and around the local area

Knowledge of UK and international application procedures

A confident, friendly and empathetic personality

Documents

• Admissions Coordinator - Job Description September 2025 PDF Document